We use Paypal secure shopping; you can order online securely via paypal, credit card accepted without a paypal account.
There is a flat rate of $10.00 for on-online orders shipping within Australia, FREE Shipping with orders over $100.00.
*At this stage we only deliver to Australian addresses.
We aim to have your order dispatched within 48hours of receiving payment through Monday- Fridays only, Australian customers can expect to receive orders within 3 working days. *Please note: Due to seasonal and Public Holidays such as Easter and Christmas, delivery times may vary from normal. Please allow extra time for delivery during these peak periods.
As soon as your order has shipped you’ll receive an email to notify you that it’s on its way. It will include your unique tracking number.
Please ensure your PayPal address is current. If the delivery address is incorrect and your products are returned back to us, you will be charged with a shipping fee in order for us to send your parcel again.
Aura Makeup take special care to ensure that all deliveries are received in good condition. If however you are unsatisfied, please contact [email protected] within 24 hours and we will endeavour to correct the issue in a timely manner.
Aura Makeup does not offer refunds for change of mind. We only offer a credit or replacement in the instance that the product is faulty, damaged or incorrectly selected by our dispatch team. All incorrectly shipped items remain the property of Aura Makeup and must be returned at no cost to the unintended recipient.
We do not accept responsibility for postal charges or lost items when returning goods for replacement. The costs of returning the goods is the responsibility of the purchaser.
We strongly advise all customers to take care when selecting products online as we do not refund or exchange for incorrect colour selection.
Every effort has been made to correctly match product images to actual products. Please be aware that colours may not appear the same on your monitor as when you receive the goods. Aura Makeup takes no responsibility for incorrect colour choices.
Due to the changing nature of products and pricing, we reserve the right to make necessary changes to any product we advertise without notice.
Information contained throughout our website is believed to be accurate at the time of publishing.
Every effort is made to correct errors as they are brought to our attention.
Images displayed on this website should be regarded as a guide only. Actual products may differ slightly in their appearance of colour, texture and size.
If you have any queries please don’t hesitate to contact our team by emailing [email protected] or telephone us on 07 5444 3842 Calls operating 9am – 5.00pm Monday to Friday.